A lump sum of HRK 30.00 will be charged for delivery via delivery services, and delivery is free of charge for order amounts above HRK 1,000.00 (unless otherwise stated).
For all products ordered through the web store, delivery is up to 7 working days (Mon-Friday).
Products with two green availability marks (store and web shop) are usually shipped within 24 hours (Mon-Fri) of receipt of the order (subject to change depending on the order period and increased seasonal sales). Valid for orders containing only such products. If the order contains products available only through the web shop (one green mark) delivery is up to 7 working days.
Products with two red availability labels are currently unavailable.
Availability is constantly changing depending on the orders and availability of our and our partners’ warehouses.
In the event of a change in the delivery deadline or any other important circumstances for the execution of the order, we will notify the customer as soon as possible from the date of the order.
Products marked as exclusively to order are ordered from European manufacturers and distributors, and depending on the distributor and the start of sales, the delivery time is from 10 to 20 working days (Mon-Fri). Products exclusively by order can be paid by cash on delivery up to a maximum order amount of HRK 300.00. Above HRK 300.00, the order is ordered after the payment of the order has been received. For any information, please contact us.
Products in the pre-order are shipped after they become available, and no payment is required until they become available. The stated times / dates of start or resale are according to the latest information of the manufacturer and distributor of the said product and miniBIGme store (miniBIGme j.o.o.) is not responsible in case of delay or unavailability.
Delivery is made to the entrance to the residential building of the desired address. In the case of a residential building, the delivery person is not obliged to carry the goods to the floor where the buyer is located, but to the entrance to the building. Delivery is made through transport companies that provide transport services.
The product can be picked up at the miniBIGme store, Trg Matije Gupca 12, 49240 Donja Stubica with prior notice, or can be delivered to one of the delivery companies. Delivery is made to the address specified by the customer in person, sent by e-mail or specified as the delivery address in the cart when ordering. If the delivery address has not been delivered in the stated ways, we will consider the delivery address as the one entered in the customer’s profile. Every product we sell is inspected in detail by our experts before being handed over to the delivery service. When picking up the product, you MUST inspect the packaging in which the product came and check for damage, and if you notice any external damage to the packaging when picking up the product, you must report the damage to the delivery worker and REFUSE to pick up the shipment with visible damage. Namely, due to many years of experience, we make additional efforts to ensure that every product from our company comes out in good condition and without damage, but we can not ensure this during transport to the Customer, so you must pay attention when taking over the product, because after taking over the product you are responsible with any external damage not covered by the warranty. The person who picks up the product must sign a delivery note to the delivery worker as proof of pick-up. Pursuant to the provisions of the Civil Obligations Act, the certification of the delivery list by the consignee considers that the consignment was delivered in undamaged condition and after that the carrier is released from any subsequent liability.